Media Taking Note of Need for Government Debt Collection InsideARM

(“ In Our Opinion: State’s debt-collection blind spot is unacceptable ”) noted that the state of South Dakota is owed some $127 million. Fortunately, the state has contracted with a private debt collection agency to chip away at the total.

But the paper’s editorial board took issue with the debt collection contract itself, noting that no state agency was overseeing the performance of the firm. There is also some slight moaning that an in-state collection agency was not chosen as the vendor. But the underlying conceit of the piece is clear: the state desperately needs help from the private sector debt collection industry to help manage its unpaid debts.

As Kaulkin Ginsberg President Mike Ginsberg recently noted in a blog , “Local governments across the country continue to feel the financial impact of the most severe economic downtown since the Great Depression.” It seems that many people in positions of influence are waking up to the fact that there is a mature, professional industry that can help with that.

3 Debt Collection Agency Tips

www.nzdebtcollection.co.nz To get no-commission guaranteed collection watch www.nzdebtcollection.co.nz

Can a debt collection agency attempt to collect money they say is still owed to the original owner?

My husband and I purchased a vehicle in 2004. We couldn't afford the paymets, so we returned the vehicle to the bank. They sold the vehicle for less than what was owed. Now three years later, a collection agency is trying to get us to pay what is owed. Our credit report as of 3/2007 shows the original owner reporting that the debt is written/charged off and we have a $0 balance as of 10/2004. Do we still owe this money?


I guess some of the other posters explained "why" you still owe the debt >
When the original creditor sells the repo, they almost always sell it for less than what the debtor owed on the original contract. That would leave a deficiency balance.
The debtor is still liable for the deficiency balance.

As for the reporting part of your question >
With the original creditor showing a $0 balance on the charge off, they are actually reporting correctly.
You are lucky they have not placed a deficiency trade line on your reports - so far.

A repo voids the original contract.
Because of that, while they legally can continue to report the charge off, they cannot legally show a dollar amount on the charge off.

They can also legally place another trade line on showing the deficiency balance.

If they sell/assign the debt (deficiency balance) to a collection agency, that agency also has a right to place a trade line on your reports.

So to boil it down - with a repo, a person may be able to expect three (or more) seperate trade lines concerning the vehicle debt.
The original account that has gone to charge off ($0 bal)
The deficiency amount reported by the original creditor
The deficiency amount reported by a collection agency.

The "or more" that I mentioned would be if a suit is filed for the deficiency and they get a judgment. If that happens, the judgment could also report


I wouldn't think you owe this. Present this to the collection agency as proof...if not accepted, contact an attorney. Though it may cost you a little bit to go through this, it is much better than your credit being ruined over it, which lasts much longer.


When they charge off a debt, it means that they have given up trying to collect it. But if they sold the debt, then the collection agency that they sold it to will continue to try and collect it. Once they have hit a brick wall or the statute of limitations runs out for them, guess what, they sell the debt to another agency and the collections process begins all over again!

What happened with the car is a common practice, just like with houses. A loan is taken out and the property goes to the person making the payments. If they default, whether by not paying or by returning the property, the property is repossessed. (Even if you turn it in, it's still considered a repossession.) Then the original maker of the loan sells the property sometimes for the remaining value of the loan, but most times for the highest amount they can get. If they get the full loan value (which they rarely ever do), then you owe them nothing, but if they get less than the remaining value, you owe the difference. And since they can keep selling the debt over and over, you'd be better off just trying to either make a settlement offer with the agency or pay it in full.

One more thing: The Myth of collections.
Most people believe that once a debt runs for 7 years (or the statute of limitations) that it automatically drops off. NOT true! What happens is, the original maker of the loan sells it to a collection agency. When that collection agency has done all it can, it turns around and sells the debt to another one. And so on. Each and every time that debt is sold, the statute starts over. So the 7 year thing only applies to the original maker of the loan. After that, it could stay on your credit forever, because the debt could continue to be sold, and with each new collection agency comes a new negative mark against your credit for non-payment. Each of these marks will take 7 years to drop off, but the current collections activity will stay. Which is why they sell the debt; you may not pay them, but they continue to ruin your credit each time you don't.


My feeling, no. But to be sure, contact a local agency that offers free credit counseling. They normally handle folks who are deeply in debt and want debt consolidation. but they should be willing to answer your question. And they shouldn't charge you anything.


Sounds like they are violating the FDCPA (Fair Debt Collection Practices Act), you should tell them to sod off or you will contact a lawyer. Once you returned the vehicle back to the bank that is the end of it. If they charged it off they can tell you you still owe on the debt, but you don't have to pay.


If you financed the car and let it "go back" to the bank. They are forced to recapture the loss. You did not fulfill your end of the contract terms by repaying the debt in full. Surrendering the vehicle does not release you from the obligation. The bank is forced to sell the vehicle to the individual who submits the highest bid. Unfortunately, if that winning bid is not equal to the amount left on your loan, you are still responsible for repaying that remaining balance. The bank is suffering a loss with the remaining balance. Even though it says "Charged off" they have suffered a loss equal to the amount charged off. The original bank can send those "charged off" accounts to a collection agency to collect the debt. The bad news is, Yes, they can still come after you for the remaining balance. The good news is, they are probably willing to make some sort of settlement arrangement for that remaining balance where you and the bank can agree on a lesser amount to pay and the bank will then report it as a PAID Chargeoff. GET ANY AGREEMENT ARRANGEMENTS IN WRITING. Or wait 7 years from the date it was listed as a charge off and it'll fall off your credit. =)


Yes you do still owe the money.

What your original lender did was write off the debt as noncollectable but this doe's not mean that you don't still owe it. They sold your debt to a collection company and now they are coming after you for it. All perfectly legal.


Yes, unfortunately it looks like they have sold the debt to a collections agency, if you are being threatened by bailiffs, do youself a favour and have a goosey gander at this page:

http://www.direct.gov.uk/en/MoneyTaxAndBenefits/ManagingDebt/DebtsAndArrears/DG_10034289

As far as I can make out, the law is pretty much the same in the US (which I assume is where you hail from, as you specify $)


They are trying to collect the defiency on the loan. You should have received a statement showing what the vehicle value was, the amount it sold for at auction, and the balance owed.

I am surprised that it has taken so long for collections to start on this amount owed.

You are responsible for the money and basically have 2 options.
- Offer a payment for deletion. All correspondence should be sent certified return receipt to create a paper trail. If they agree, get it in writing. If it is not in writing, it is not enforceable.
- Leave the debt alone. It will fall off 7 years from the date it was reported.

Good luck

Can a debt collection agency bankrupt me?

I have received letters and calls from a debt collection agency over a $2000 credit card debt, yes the debt is mine, however the caller is always rude so I do not offer much to her. Now I have received a letter stating that the are commencing bankruptcy proceedings against me and with that letter was a copy of my land title. Can they really do this? What should I do?


I think you need to re-read the letter. They can not file bankruptcy on your behalf. Credit Card Debts are unsecured and they can not take property to satisfy that debt. The only time they can take property is when that property(Car, Land) was a security in the debt. They can however sue you for the money owed, and you may have to sell something to pay the judegement.

Now if the debt was somehow secured by the land they could start foreclosure proceedings against you. I would consult an attorney who deals with Bankruptcies and Foreclosures. Generally their first consultation is free so it should only cost you time.

If the letter says what you say, then what they are telling you might be illegal. The lawyer should be able to help you take action against them if it is. They are not allowed to threaten you with actions they can not or have no intention of taking.


I think you may have misread the letter. But, if in fact that is really what the letter said, they can't bankrupt you. That is just silly. I own a collection agency if you want to email me I would be more than happy to talk to you about this.


Bankruptcy laws vary depending on where you live, however do the best you can to pay the debt because $2000 is not worth going into bankruptcy .


They cannot bankrupt you and they cannot attach your property. Credit cards are unsecured debt, meaning that your word was the only guarantee. They can sue you, but they cannot liquidate assets. All they can do is get a garnishment of your wages, which they would never bother with over a $2,000 debt.

Collections agents will use any underhanded trick in the book to scare you into paying them before making a mortgage payment or utility payment. They want their money and don't care what they have to do to get it. This is just a creative scare tactic to get you to put them at the top of your list of priorities.

Next time they call, tell them that their letter sounds like a good plan and for them to go ahead with it. You'll see a new tactic immediately.


Oh PLEASE tell me you live in the US!

If so, pretend someone just sent you a winning lottery ticket. If it says what you claim, they just violated the Fair Debt Collections Act which prohibits a collector from threatening actions they do not/can not do.

Sending copies of your property title implies further legal action.

I would see if there is a local attorney who can look this over, hopefully someone with some knowledge in collection laws.

If I was handling this, I would immediately send a letter to the collection agent point this out, and demand a full debt validation. Be sure to look at the Fair Debt Collection Act and ;you will see what I'm talking about.

Worst case, if they do sue you then you can counter-sue for their violations. This will void out the attorney fees and maybe get you $1000 knocked off the debt.

How do I get a debt collection agency that has the wrong number to stop calling me?

Some debt collection agency in Georgia keeps harassing me, looking for somebody named Sarah at my phone number. I do not know a Sarah. They have the wrong number. I have told them multiple times that they have the wrong number, but they keep calling me (obviously they think that I'm lying). How do I get them to stop calling me? They call with restricted numbers so I don't even know how to get back to them.


You need to be civil 1st off, being a jerk to these people will only result in more calls. Tell them this is not Sarah's number, and that you need to be put on there do not call this right now. And if you get another call, you will involve your attorney.


Registed a complaint with your phone co.


Shortly after we moved, I had an issue with a university calling our home. Apparently a student with a delinquent number had the number previously. I politely persisted in telling them they had the wrong number; that so-and-so did not live there. We let the answering machine take the call most of the time. The bill collector gave up after three or four months.

If being polite doesn't do it,
and filing a phone company complaint doesn't do it,
try lodging a complaint with the Better Business Bureau that covers the area where the collection agency is located. The BBB will contact the firm, and many companies take the BBB pretty seriously.


Get the name and address of the collection agency -- if you get the name, you can google and get the address. Send them a certified, return receipt letter telling them to cease and desist calling your phone number.


Send them a C&D FOAD letter, if they call again tell them you are recording the call, ask them to say and spell their name so you can be sure and get their name right on the lawsuit papers for violation of Federal law.

what can I do with the debt collection agency?

I got one letter from direct legal and collections regarding my Orange bill. The reason I own Orange company is because this April I lost my sim card and someone found it and used my simcard to call internationally for over 1500 pounds, when I found out my simcard was lost, I immediately reported to Orange, but it's been 10 days and my bill was already that much. Orange could not help me at all with this huge bill and they just used terms and conditions all the time to let me pay. But I asked them why they did not stop my account when my bill was that much using the terms and conditions as well, they could not give me any answer. Now they do not want to communicate with me any more so they send my case to debt agency. At the moment, the letter asked me to pay immediately, otherwise they will issue country court claim which will cost 200 pounds more or someone will visit my house. I really do not know how to do this now. Anything bad will happen to me? Could anyone give me some advice?


Firstly, don't be so sure going to the County Court is BAD for you. Often the company initiating the action loses.

No one can "visit your house" at this stage. The bailiffs can only call after the court case, and after a breach of a court order, and with a warning beyond that, so don't fall for the threats.

I would take their letters and the bill to a solicitor, I think you shouldn't have to pay for the phonecalls made by a thief after you reported the theft. There is also a possibilty they would accept staggered payment of any money owed, since this is likely to be what a court would order anyway, in the unlikely event things go that far. Sometimes, after a period of keeping up payments, companies make an offer of a reduced bill in full settlement, if you can pay it off by a given deadline.


I would speak to citizens advice about this one!


If you are in the UK you need to visit either your local CAB or law centre as soon as possible, they will be able to help you with this. If you leave it, they will eventually take the matter to court, you will be sent a form to fill in to be returned by a set date. I hope it does not come to that.

N.B. Bailiffs cannot come to your home without the matter going to court

Good luck.


it's not "normal" to just lose ur sim, as your phone is attatched to it. so sounds a bit odd.. and 10 days without relising sounds even stranger..

if u contacted them to report it LOST and then calls continued after that, then thats down to them AFTER that time, since you have informed them.. but any calls before that time are down to you..

the phone + sim card are linked.. they probably know it was put into another phone, I have international dialing and premium numbers blocked on my phone. I don't know why more people don't.

say you will pay them back in chunks , but at the end of the day your liable for the calls made before you informed them.

As for ballifs, if you even let them have a foot in the door , they have right of entry.. they CANNOT take anything that doesn't belong to you, e.g. say u lived with ur parents.. also if they said your parents have to pay, its YOUR debt, nothing to do with them. Some ballif's who aren't following the law try that trick.

I would ask for an itemised bill of ALL calls, if any are made after the time you informed them, then i feel its fair that they pay that portion of the bill AFTER it was blocked. as for the rest. it sounds a tad unbelieveable u didn't notice for 10 days.. sorry but it does.


Go to court and state your case. If you have any phone records to prove you contacted Orange regarding the lost Sim take them too. No judge worth his salt would find you guilty of committing a crime. It may be worth your while to go to your local Citizens Advice Bureau. They have solicitors who work there and your first consultation is free. I had to see one many years ago, and he wrote me a letter and my case was thrown out of court! Don't worry too much though. A debt collection agency does not have many legal powers. They are usually the person you owe the money to wearing a different hat (I used to work for a top electrical company who did their own debt collections).


First hire Balester.let him deal with the company.
if you don't the company will harras you.
nothing bad will happen to you .if you don't let it.
Debt. compies use threats of court accition to
scare you.it would cost them to much,and your lawyer will make sure they get it settled for
pennies on the pound..


Unfortunately for you you are liable for any usage on that simcard until you actually report it either lost or stolen. What you have to prove is that you were not the person using the card when the hugh bill was amassed. You can try do this by establishing call log patterns by going over your previous bills to show that the international calls were not part of your normal call usage. Very hard to do though because all they will say is that you have come up with a plan to try and use the phone internationally and avoid the payments. Also in this day and age it is uncommon for someone not to have a mobile phone, I know I couldnt do without mine, so Orange will say how come it took you so long for you to realise that the card was missing, didnt you see when you switched your phone on. I find it hard to believe that if you have a contract phone which will more than likely be your main point of contact that you wouldnt use it for 10 days. I suggest that you call them and arrange a payment plan because I dont think there is a way you can get out of it. You can keep the baliff from your house by keeping to any payment arrangement that you make but if you do not come up with a suitable arrangement then they are within the law to enter your property and take goods to the value of the debt. However they can only do this after obtaining a court order after you have defaulted on the payments arranged by them.


i suggest you go to see the citizens advice ,can you prove you reported your sim card stolen?if not i dont think theres a lot you can do!the debt collection agency will probably come to some arrangement with you to repay!phone the agency involved and offer an amount you can reasonbly afford(dont offer too much)they have to accept your offer as the saying goesYOU CANT GET BLOOD OUT OF A STONE!go first to citizens advice bureau you do not have to pay in full that wll only be a standard letter,lastly ..DONT WORRY! they will give you help and advice


The first thing that I would do is copy this question out and take it to the Citizens Advice Bureau asap.

They will then fight your case with the court/debt collection agency.

In the meantime its worth noting:

Debt collectors from a debt collection agency, are not allowed to push past you into your home. Although they can if you have let them in on a previous occasion. If you answer the door to a bailiff and then have to go back into the house to get something (eg paperwork) then shut the door and leave them on the doorstep.

Debt collectors are not allowed to break into your home, although they can get through open doors and windows.

A bailiff (only if instructed by a court) will only attend your home after a court case (and your failure to comply with any court order), accompanied by a police officer. A bailiff generally only enforces court fines/awards and council tax nonpayments.

If a case gets to court, (which judging by what you've said is the best thing that can happen) they will look for a "common sense" solution to the problem. If its decided that you owe the money then no court in the land will award it at a rate more than you can reasonably afford.

Can I take a debt collection agency to court for harassment?

Hi, I was laid off from my job about four months ago, ever since then I have been struggling with debt. One of my debts has been handed over to a debt collection agency and I recieve about thirty phone calls a day from them, asking for the money I owe. I have told them my situation and that I would be more than happy to pay them back as soon as I find work, yet they still keep calling all day, every day.
On top of that, I recieve about five letters a day, all from the same company, all of them say the same thing.
Is this harassment? Is there anything I can do about it?


it is not harassment as defined by UK law there is not a lot you can do about it.
obviously you have not made any arrangements to pay at least something each week or month.

offer them say £5 a month and if they refuse this offer then continue to pester you WITH PHONE CALLS THEN IT IS HARRASSMENT CONTACT THE POLICE THEY ARE BOUND BY LAW TO INVESTIGATE


Get an answerphone. They are doing their job.

Have you tried coming to an arrangement with them?

Additional to wizjp:
The whole world doesn't fall under US laws. Go figure.


nope sucks but you cant..... they only thing is they are not allowed to call you at work...... im in that boat with you right now.... mortgage industry is killing me


§ 806. Harassment or abuse [15 USC 1692d]

A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:

(1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person.

(2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.

(3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 603(f) or 604(3)1 of this Act.

(4) The advertisement for sale of any debt to coerce payment of the debt.

(5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.

(6) Except as provided in section 804, the placement of telephone calls without meaningful disclosure of the caller's identity.

INfo here

(Sorry for trying to help here Paul; the question string doesn't indicate a country and neither does the post; and the majority of the questions asked are US based. )


In theory yes, but it is unlikely to stop them. When they phone you next come to some arrangement with them £1.00 a week.


Go to your local C.A.B debt collectors are regulated and have to abide by rules and the guidelines layed down by the regulator.


this is the U.S....you can sue anybody for anything. however you have to find an attorney who is willing to represent you. also i believe you should check with a bankruptcy attorney because i think there is something you can enact to put a stop-call against debtors if you are in a bad situation and working to restructuring your debt (but not neccessarily filing full-fledge bankruptcy) - my friend did something like this. and the other rule is that they can't call you after 9pm or before 8am so if they do then you definitely have harrassment suit.


You can take them to court but it has to be proved harrassment.

the best option is to contact them and make arrangements to pay them an affordable fee.

they will leave you alone if they are receiving something, rather than nothing.

go to CAB who will advise you accordingly. debt collectors just increase the pressure you are under and i don't know how they get away with it sometimes.

i had the same thing a few years ago, over £7.50 which i ran up for not taking two DVD's back to the video shop. I saw the funny side at first but it gave me an insight into how harrassing they can be, they were really persistant and nasty.

Get some legal advise fast, and look at your options.


You can take them to court if they call you after 8pm and before 8or 9am.
also if they call on weekends. But record everything. And if you tell them to stop calling you and they don't[you have to tell them to stop calling this number or at your work]then there are laws for all of that , what I just told you.Plus you can pay them $5.00 amonth and then they have to stop bothering you, as long as they are receiving something they don't care and can't do anything. Plus there are allot of free agencies that can set up payment plans for free for you and they contact the collection agency and you don't have to talk to them. Hope this helps it helped others.


Yes offer them something...even a pound at least you have made a gesture. Meanwhile contact the CAB (Citizens advice bureau) as they can help by talking to the people you owe money to and arrange by mutual consent an amount that you can afford to pay back each week. Take any paperwork you may have when you go and see them. Also I think you will find that they open at 10.00am and close at 3.00pm
Monday to Friday....free advice!

The worst thing you can do is to ignore them as they will hound you forevermore if you do.

I hope things get sorted soon but you need to be proactive by helping the process along.

What is good letter to write to collection Agency if they didn't verify a debt?

I sent a letter to debt collection agency to validate a debt they have on me. I sent the letter certified mail and got a reciept. It has been more than 30 days since they got the letter. Should I send a followup letter, or repor them to the FTC and BBB for putting a debt on my credit report they can't validate?

When a debt is purchased by a Debt Collection Agency, do they become the creditor ?

When a debt is sold to a Debt Collection Agency (via a deed of assignment), does the Debt Collector becomes the Creditor for the purposes of the Consumer Credit Act 1974 and are the rights and duties assigned? Please state court case, legislation in your answer.


after being a general adviser, on debt amongst other things, i can say that the answer is definatley yes - the debt collection agency who the debt is sold on to then become the creditor.
i cannot supply you with any legal cases on this, but you could try searching this site for relevant legislation http://www.opsi.gov.uk/legislation/about_legislation.htm

My debt to a credit card institution has been transferred to a debt collection agency recently?

Does this mean that i'm now listed as a bad credit person? if i come to an agreement with the collection agency to pay my debt back in instalments, will my credit rate be ok then?


When you call don't offer them anything! ask them what your options are. Be nice when their done ask them what other options do I have, and then one more time ask and your company has no other options and has never made arrangement for special situations?

Then you ask for all of their contact information (address 800#, and Fax) Ask as many questions as you can think of, keep control of the conversation. If you ever loose control tell them thank you for your time and hang up the phone. Never agree to anything unless you know your able to do it.

I have had my identity stolen, do I have to pay the debt collection agency?

I can prove when I moved from an old address, I have P60's and solicitors letters from when I bought my house. The lady who moved into my old house stole my identity after my mail stopped being re-directed to my new address. She appears to have opened a bank account in my name & abandoned it in debt. I have received a letter from a debt collection agency demanding the money. She has left the property now as it has been demolished for re-developement. What are my rights?

Can a Student Loan debt collection agency garnish a bank account in the state of NC? How about SS benefits?

Letter from student loan debt collection agency states they will be investigating the person's financial resources to find the funds to pay the debt. Can they take the money out of the person's bank account via garnishment in the state of North Carolina, with no court order? What about future social security income-can they take that? thank you


Here's a list of banks in North Carolina that can help. http://www.banksintheusa.com/North-Carolina-Banks.html

National Credit Adjusters breaking Fair Debt Collections Act?

Question by Zach: National Credit Adjusters breaking Fair Debt Collections Act?
Hey everyone,

About six months ago I took out a payday loan through Cash Net USA. I was unable to pay the debt off entirely and am on the line for 611.63. Since I defaulted on the loan, they have transferred my debt to National Credit Adjusters.

On April 7, 2010 a woman from NCA contacted me at work. I immediately indormed her I could not accept personal phone calls at work. I gave her an alternative number to contact me at. She called my alternative number the next day, but I was at work and could not answer my phone. After she didn’t reach me at my personal line, she called my work. I wasn’t able to answer as I was not near my phone, but we have shared lines and my coworker had answered the call.

I reported the company to the FTC as well as my state attorney for them breaking the Fair Debt Collections Act. I didn’t receive a phone call for almost two weeks on either my cell phone or work phone.

Today, a man in the “legal” department called me at work. I again informed him I could not take personal phone calls at work. He asked me when I would be available to speak with him and I told him tomorrow before 4pm. He said he needed to talk today and said for my lawyer to call him today.

I am wanting to know where I go from here. I want to pay on the debt but may not be able to for a little longer, but if they break the law I want to make sure they are held accountable just as much as I can be. What advice do you have for going forward? Thanks.

Best answer:

Answer by Credit TraumaDealing with a debt collector can be one of life’s most stressful experiences. Harassing calls, threats, and use of obscene language can drive you to the edge. What’s worse, a collector may embarrass you by contacting your employer, family or neighbors. You may even be hounded to pay a debt that is not rightfully yours. Collection agencies have a job to do, but there are limits on how far a debt collector can go.

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