Auto, Debt Top 2010 List of Consumer Complaints Fox Business
Car buyers beware.
In a recent survey of the top challenges facing consumers last year, auto sales rode to the top of the list of complaints.
In the latest complaint survey conducted by the Consumer Federation of America [CFA], the National Association of Consumer Agency Administrators [NACAA], and the North American Consumer Protection Investigators [NACPI], auto-related complaints were cited as the top issue for consumers and consumer protection agencies for the second year in a row.
Auto-related complaints encompass “misrepresentations in advertising or sales of new and used cars, lemons, faulty repairs, leasing and towing disputes,” according to a release from the consumer agencies.
Credit and debt complaints, including predatory lending and abusive collection methods, were the second most frequent complaint, according to the survey, which was conducted by 31 consumer agencies in 18 states. Unsatisfactory home improvement or construction work and deceptive or problematic sales practices in the retail industry were tied for the third most common complaints.
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